What Is Thai Airways Infant Policy?

Traveling with an infant can be both exciting and overwhelming, especially on international journeys. Thai Airways, the national carrier of Thailand, is known for its warm hospitality and family-friendly services. To ensure a smooth and comfortable experience for parents traveling with babies, the airline has a well-structured infant travel policy that covers everything from ticketing to in-flight facilities.

Below, we’ll walk you through all the important aspects of the Thai Airways lap Infant Policy, including booking guidelines, baggage allowance, seating rules, bassinets, and more.

Who Qualifies As An Infant On Thai Airways?

According to Thai Airways, an infant is any child under 2 years old (24 months) on the date of travel. Infants can travel either on an adult’s lap or in a separate seat if a proper child restraint device or car seat is used.

If your child turns 2 years old before the return flight, they will be considered a child passenger for that segment, and a separate seat must be booked for them. Always ensure the correct age is declared at the time of reservation to avoid boarding complications.

Booking Rules For Traveling With An Infant On Thai Airways

Parents can easily add lap infant on Thai Airways while booking their ticket online or by contacting Thai Airways customer support. The airline allows only one infant per adult passenger. If you’re traveling with twins or more than one infant, you’ll need to ensure that an additional adult accompanies the second baby.

Step-by-step guide to add an infant during booking:

• Visit the official Thai Airways website or mobile app.
• Select your route, date, and passenger type — make sure to choose “Infant” under passenger details.
• Fill in the infant’s name, date of birth, and nationality as per their passport.
• Proceed to payment and confirm your booking.
• You’ll receive an email confirmation with the infant’s ticket linked to the adult passenger.

Adding an infant after booking:

If you already have a confirmed booking and need to add an infant, you can do so by contacting Thai Airways reservations at +1 815 745 5510 or dialing +1-866-738-0741 to talk with the consolidation desk or visiting the nearest ticketing office. You’ll need to provide the infant’s valid travel document and details of your booking reference.

Infant Fares And Fees

Thai Airways offers discounted fares for infants who share a seat with an adult. The fare typically amounts to 10% of the adult ticket price plus applicable taxes and fees. If you choose to reserve a separate seat for your infant using a certified car seat, a child fare (usually around 75% of the adult fare) will apply.

Keep in mind that fare rules may vary based on route, travel class, and booking channel. It’s always recommended to check the applicable fare conditions before completing your reservation.

Baggage Allowance for Infants

Thai Airways traveling with infant policy provides generous baggage allowances for parents traveling with babies.

For infants without a seat:

• One checked baggage item up to 10 kg (22 lbs).
• One collapsible stroller or infant carrying basket is permitted free of charge.

For infants with a purchased seat:

• The same baggage allowance as an adult in the same class of service.

Additionally, parents can carry essential baby items such as diapers, formula, and feeding bottles in their carry-on allowance.

Seating And Bassinet Requests

Thai Airways prioritizes the comfort of families traveling with infants. The airline provides bulkhead seats equipped with baby bassinets on long-haul flights, subject to availability and aircraft type.

To secure a bassinet:

• Make your request at least 48 hours before departure.
• Ensure your baby weighs less than 10–11 kg (22–24 lbs) and fits within the bassinet dimensions.

While bassinets are provided free of charge, they are available on a first-come, first-served basis. If bassinets are unavailable, you may still request a seat with extra legroom for added comfort.

In-Flight Comfort And Baby Amenities

Parents flying with Thai Airways can expect thoughtful amenities designed for infant care and convenience. These include:

• Baby meals (pre-ordered at least 48 hours before departure).
• Changing tables in selected lavatories.
• Priority boarding for passengers with infants.
• Soft blankets and pillows for babies on long-haul routes.

Flight attendants are always available to assist parents with heating baby bottles or storing milk during the flight.

Travel Documents For Infants

When traveling internationally, infants must have their own valid passport and any applicable visas for the destination country. Parents should also carry:

• Birth certificate or proof of age.
• Parental consent documents (if traveling with one parent only).
• Health or vaccination records, if required by destination authorities.

Ensuring that all documents are in order before arriving at the airport will save time and prevent last-minute issues at check-in.

Important Guidelines For Infant Travel

Thai Airways enforces a few safety and operational restrictions to ensure all passengers have a safe journey:

• Infants must be held by an adult during taxi, takeoff, and landing.
• Only one infant is allowed per adult passenger.
• Car seats must be FAA- or EASA-approved for use onboard.
• Cabin crew may ask parents to move to a specific seat for safety reasons.
• Infants are not allowed in exit-row seats or areas with restricted movement.

How To Speak With Thai Airways Live Agent To Add Lap Infant?

If you need assistance adding a lap infant or have questions about bassinet availability, you can easily reach a live representative. Call the official helpline number at +1 815 745 5510 or dial the consolidation desk number at +1-866-738-0741 for more information on Thai Airways flying with infant policy.