What Is Japan Airlines (JAL) Infant Policy?

Traveling with an infant can be a heartwarming experience, especially when you fly with an airline that understands the needs of young families. Japan Airlines (JAL) ensures that every parent traveling with a baby enjoys a comfortable, safe, and stress-free journey. The airline’s infant policy covers everything from age rules and seating options to bassinet availability and adding a lap infant to your booking.

This guide provides all the essential details about the JAL lap Infant Policy, along with step-by-step instructions for adding an infant before or after booking and contacting a live agent for assistance.

Overview Of Japan Airlines Infant Policy

Japan Airlines defines an infant as a child under 2 years old (0–23 months) on the date of travel. Infants may travel on the lap of an accompanying adult or occupy their own seat if a separate infant fare is purchased.

Key highlights of the JAL infant policy include:

• Infants under 2 years can travel on an adult’s lap for a reduced fare.
• Each adult can accompany only one lap infant.
• Travel is prohibited for infants less than eight days.
• A child fare (75% of the adult fare) applies if you purchase a separate seat for your baby.

Special infant equipment like bassinets, baby meals, and diaper-changing tables is available on most long-haul flights.

Infant Eligibility And Travel Age Rules

JAL enforces specific age-related travel requirements:

• Infant (0–23 months): May travel on an adult’s lap or in a separate seat with an approved child restraint system (CRS).
• Child (2–11 years): Must occupy their own seat and pay a child fare.
• Newborn (below 8 days): Not permitted to fly for health and safety reasons.

Parents are advised to carry proof of age, such as a passport or birth certificate, when checking in.

How To Add An Infant During Booking?

You can easily add lap Infant On Japan Airlines (JAL) while booking your flight on the website or through the mobile app.

Step-by-step process:

• Visit the Japan Airlines official website (www.jal.co.jp).
• Start a new flight search and enter your departure and destination details.
• Select the number of passengers — add 1 adult and 1 infant.
• Proceed with selecting flights and filling in passenger details.
• The system automatically links the infant to the adult traveler and applies the appropriate infant fare.
• Review your booking summary and proceed to payment.
• You’ll receive an email confirmation including your infant’s details.

Tip: If you’re planning to use a bassinet or need a seat near the bulkhead, contact JAL’s customer service after booking to confirm bassinet availability.

How To Add An Infant After Booking?

If you’ve already completed your reservation and need to add your baby later, JAL traveling with infant policy offers several options to make the process smooth.

Step-by-step process:

• Navigate to the Japan Airlines website's "Manage Booking" option.
• Enter your booking reference number and last name.
• Look for the “Add Infant” or “Special Requests” option.
• Fill in your infant’s full name, date of birth, and travel documents.
• Pay any applicable infant fare or taxes (if required).
• Save and download the updated e-ticket confirmation.

Alternatively, you can contact JAL’s customer service center at 1-800-525-3663 or dial +1-866-738-0741 to talk with the consolidation desk or visit the airport ticket counter for assistance. If your booking includes multiple passengers or codeshare flights, JAL agents will assist in adding your infant manually.

JAL Infant Baggage Allowance

Japan Airlines provides a generous baggage policy for passengers traveling with infants. Whether your baby has a seat or not, you can bring essential items to ensure comfort during the trip.

Baggage Allowance for Lap Infants:

• A single piece of checked luggage weighing up to 10 kg (22 pounds).
• 1 foldable stroller, baby carrier, or car seat free of charge.
• 1 small carry-on bag (diaper bag or baby essentials).

If the infant has a separate seat:

• Full child baggage allowance applies based on the fare type.

JAL also allows parents to carry baby food, formula, and sterilized water in reasonable quantities through security for use onboard.

Seating And Bassinet Options

Japan Airlines prioritizes the comfort of families with infants by offering bassinet seating on long-haul and select international flights.

Bassinet features:

• Available on most Boeing 777, 787, and Airbus A350 aircraft.
• Suitable for infants up to 10 kg (22 lbs) and under 75 cm (29 inches) in height.
• Requests must be made at least 48 hours prior to departure.

Additional Notes:

• Due to their limited supply, bassinets are given out on a first-come, first-served basis.
• You must hold the infant during takeoff, landing, and turbulence.
• If bassinets are unavailable, you can request bulkhead seating for extra space.

Child Restraint Systems

If you’ve purchased a seat for your infant, JAL allows the use of approved child restraint systems (CRS) or car seats that meet international standards, such as:

• FAA-approved car seats labeled “For Use in Aircraft.”
• TÜV Rheinland-certified CRS.
• Rear-facing seats for infants under 10 kg, forward-facing for heavier infants.

Note: Always inform JAL in advance if you plan to use a car seat so that the appropriate seating arrangement can be confirmed.

Infant Meals and In-flight Services

Japan Airlines provides dedicated baby and child meal options on long-haul flights. These must be requested at least 24 hours before departure.

Infant-friendly amenities include:

• Baby meals (pureed foods, soft snacks).
• Milk or formula heating services onboard.
• Diaper-changing tables in lavatories.
• Special blankets and pillows for infants.

The flight attendants are trained to assist families and make sure both parents and infants have a pleasant journey.

Travel Documents Required For Infants

To avoid last-minute issues at the airport, ensure you carry the following documents:

• Passport or birth certificate (depending on route).
• Visa or entry permit, if required by the destination.
• Letter of parental consent (in the event that one parent is going alone).
• Medical certificate (if the infant is under 8 days old and travel is medically approved).

Infant Fares And Ticketing Information

Japan Airlines charges a nominal fee for infants traveling without a separate seat:

• Domestic flights: Flat fee of approximately 10% of the adult fare.
• International flights: Infant fare generally equals 10% of the adult ticket price, plus applicable taxes.

If you prefer your infant to travel in a separate seat, you can purchase a child ticket at around 75% of the adult fare.

How To Speak With Japan Airlines Live Agent To Add Lap Infant?

If you need help adding your infant or have questions about JAL flying with infant policy, you can easily connect with a JAL live representative through multiple channels. Call the official helpline number at 1-800-525-3663 or dial +1-866-738-0741 to talk with the consolidation desk.