All Nippon Airways (ANA) Infant Policy

Flying with a baby can be both exciting and stressful, especially when you’re traveling internationally. Fortunately, All Nippon Airways (ANA) — Japan’s flagship carrier — is known for its exceptional hospitality and thoughtful services for families. ANA’s infant policy ensures safety, comfort, and convenience for parents traveling with young children.

This detailed guide covers everything you need to know about traveling with an infant on ANA flights, including age requirements, seating options, baggage rules, bassinets, and steps to add lap infant on All Nippon Airways.

Age Requirements For Infants On ANA Flights

ANA defines an infant as a child who is under two years old on the date of travel. Infants who are at least 8 days old are eligible to fly, provided there are no medical concerns.

If your baby turns two before the return flight, they will no longer be considered an infant. In such cases, you must purchase a child fare for the onward or return segment. It’s crucial to enter your child’s correct date of birth when booking to avoid discrepancies during check-in.

Seating Options for Infants

Parents flying with ANA have two seating options depending on their comfort and budget:

Lap Infant (No Separate Seat): Infants can travel on an adult’s lap for a reduced fare. ANA provides an infant seat belt that attaches securely to the adult’s belt for added safety. This option is ideal for short- to medium-haul flights.
Separate Seat for Infant: Parents may choose to purchase a seat for their baby and use a child restraint system (CRS) such as an FAA- or EASA-approved car seat. The seat must fit within ANA’s dimensions and be installed according to manufacturer's instructions.

According to the All Nippon Airways traveling with infant policy, only one infant per adult is permitted to travel on a lap. If you’re traveling with two infants, one must occupy a separate seat.

Bassinet Service On ANA Flights

ANA offers bassinet seats on most long-haul international flights. These bassinets are designed for infants weighing up to 10 kg (22 lbs) and measuring up to 85 cm (33 inches) in height.

Since bassinets are limited and available only in specific bulkhead rows, advance reservation is essential. You can request one while booking or by contacting ANA’s customer service. Cabin crew will assist you in installing and securing the bassinet once onboard.

Baggage Allowance for Infants

ANA provides a generous baggage policy for families traveling with infants, making it easier to pack essential baby supplies.

If your infant does not have their own seat:

One piece of checked baggage up to 10 kg (22 lbs) is allowed free of charge.
You may also bring one stroller, baby carrier, or car seat free of cost.

If your infant has their own seat:

The standard child fare baggage allowance applies according to the fare type and route.

In addition, parents can carry liquid baby food, formula, and milk onboard in reasonable quantities. These are exempt from the usual 100 ml liquid restriction but should be presented separately at security checkpoints.

Fees And Infant Fare Policy

ANA’s infant fares vary depending on the route and seating type:

Domestic Flights (Within Japan): Infants traveling on a lap are usually charged a flat service fee per segment, while those in a separate seat are charged the child fare (about 75% of the adult fare).
International Flights: The lap infant fare is generally 10% of the accompanying adult fare, plus applicable taxes. Infants occupying a separate seat will be charged the child fare.

It’s advisable to confirm the fare details while booking, as fees can differ based on destination and cabin class.

Infant Meals And In-Flight Services

ANA is widely recognized for its family-friendly service standards. The airline offers dedicated infant and child meals on international flights, available upon prior request.

Parents can request:

Infant Meals (BABY Meal): Pre-packaged baby food suitable for infants under 12 months.
Child Meals (CHML): Designed for children aged one year and older, featuring healthy and kid-friendly options.

Other in-flight amenities include:

Complimentary hot water for milk or formula preparation.
Diaper-changing tables are in most lavatories.
A limited supply of diapers and baby wipes (available on request).
Priority boarding for families with infants.

How To Add An Infant During Booking?

Adding an infant during your initial flight booking is quick and straightforward with ANA. Here’s the steps you can follow to add lap infant:

Visit the All Nippon Airways official website or open the ANA mobile app.
Enter your travel details and select the number of passengers, including one infant per adult.
Provide your infant’s full name, birth date, and gender as per their passport.
Proceed to seat selection and fare confirmation.
Pay for the adult fare and applicable infant fee.
Review the confirmation email to ensure the infant’s name is correctly listed on the booking.

This process ensures your infant is linked to your ticket, and any special requests (like bassinets or meals) can be arranged in advance.

How To Add An Infant After Booking?

If you’ve already purchased your ticket but forgot to add your baby, don’t worry — ANA allows you to modify your reservation.

Here’s how:

Visit the “Manage Booking” section on the ANA website.
Enter your reservation number and last name.
Select “Add Passenger” or “Add Infant” (depending on system availability).
Enter the infant’s details and complete payment for the infant's fare.
Receive an updated e-ticket confirmation via email.

Alternatively, you can contact ANA’s customer support team at 1800 210 9274 or dial +1-866-738-0741 to talk with a consolidation desk or visit an ANA airport ticket counter to add your infant before check-in.

Baby Equipment And Cabin Policies

ANA understands that parents may need additional equipment when traveling with babies. The airline allows you to carry:

One stroller or pushchair, which can be used up until boarding.
One baby carrier or car seat, carried free of charge.

Cabin crew will collect the stroller at the gate before departure and return it at the aircraft door after landing. For added convenience, ANA also provides baby strollers inside Tokyo Haneda and Narita airports for use within terminals.

Travel Documents Required for Infants

All Nippon Airways flying with infant policy states that all infants must have appropriate identification:

For domestic flights, a copy of the birth certificate may be accepted.
For international flights, a valid passport is mandatory, even for newborns.
Depending on the destination, entry visas or consent letters may be required if one parent is absent.

Always verify the document requirements for both departure and destination countries well before your travel date.

Safety And Comfort Tips For Parents

Flying long distances with a baby can be tiring, but preparation makes all the difference. Consider these helpful tips when traveling with ANA:

Book your flight early to secure bassinet seats in the bulkhead area.
Carry enough diapers, baby wipes, and extra clothing in your carry-on bag.
Feed your baby during takeoff and landing to reduce ear pressure.
Use ANA’s priority check-in counters and family boarding services to minimize waiting times.
If connecting through Japan, take advantage of ANA’s baby care lounges, equipped with nursing rooms and play areas.

How To Speak With ANA’s Live Agent To Add A Lap Infant?

If you need help adding your infant or confirming special services, ANA’s customer service team can assist you directly. Call customer support directly at 1800 210 9274 or talk with the consolidation desk at +1-866-738-0741 for precise information about the ANA lap infant policy.